Sarthitrans — Unified Digital Logistics Network for India's Fragmented Trucking Ecosystem
How Linearloop rebuilt India's truck-booking platform from scratch — replacing manual coordination with a four-role mobile app, milestone-based wallet payments, intelligent 50km load matching, and a centralised admin command centre.
4
User roles in one Flutter codebase
50/50
Milestone wallet payments — 50% advance, 50% on delivery
50 km
Intelligent nearby load matching radius
2 Languages
Hindi and English — built for real-world Indian logistics
PLATFORM OVERVIEW
One app. Four roles. Every part of the load lifecycle connected.
Customer posts load
One Flutter app
Transporter assigns driver
50 km matching
Driver picks up load
Milestone wallet
Wallet settles on delivery
RBAC across roles
APP SCREENS
Built for four users. Designed for the road.
CUSTOMER — LOAD POSTING, NEARBY MATCHING, AND STATUS TRACKING
Load posting
Proposal comparison
Load status board
TRANSPORTER AND DRIVER — WALLET, MILESTONES, AND LIVE LOAD TRACKING
Transporter wallet and matching
Driver live trip route
Driver earnings and settlement
ADMIN COMMAND CENTRE — USER VERIFICATION, KPIS, COMMISSIONS, AND RBAC
Admin dashboard and verification
What the admin panel manages:
User onboarding and RBAC
Aadhaar and driver verification workflows, permission matrix for all four user types.
Commission engine
Configurable 1% commission percentage applied per load with audit trail.
GST and TDS oversight
Full transaction filter log for statutory accounting including TDS deductions.
Real-time KPI dashboard
Load volume, wallet transactions, revenue, and audit logs on one screen.
THE PROBLEM SPACE
What was broken in India's trucking ecosystem.
Load matching was entirely manual — phone calls, brokers, and WhatsApp groups with no structure, transparency, or efficiency
Payment disputes were common — no milestone structure meant drivers and transporters often had no clarity on what they were owed or when
No visibility into load status — customers had no way to track where their shipment was once a truck left the pickup point
The previous vendor's app was architecturally weak — the platform had to be rebuilt from scratch with a scalable, role-aware foundation
What made this platform special was how thoughtfully it was designed for real-world Indian logistics conditions. From enabling drivers to operate it easily while on the road, to supporting Hindi and English, to eliminating payment disputes through milestone-based wallet automation — the system replaced a fragmented manual ecosystem with a structured, transparent, and scalable digital logistics network.
MAKING A DIFFERENCE
How Linearloop helped
Load matching was manual — phone calls, brokers, zero structure. No platform connecting customers, transporters, and drivers.
Built a single Flutter app serving four roles (Customer, Transporter, Driver, TransDriver) with dynamic RBAC-based UI adaptation and 50 km intelligent load matching.
Payment disputes were frequent. No milestone system — drivers and transporters had no structured view of what they were owed.
Wallet-based milestone payment system — 50% advance on load acceptance, 50% on confirmed delivery — eliminating dispute-prone manual settlements.
Zero shipment visibility after pickup. Customers had no tracking and no status updates once a load was in transit.
Google Maps SDK integration with milestone-triggered location updates giving customers transparent shipment visibility throughout the load lifecycle.
A previous vendor build existed but lacked the architecture and UX to scale. The platform had to be rebuilt from the ground up.
Rebuilt the entire platform on Directus 10.x with custom relational data modelling, commission engine, proposal comparison dashboard, and real-time WebSocket updates.
Integrated Tech Stack Ecosystem
OUR PROCESS
Discovery to delivery — agile, sprint-based, Figma-first.
WHAT WE BUILT
Five deliverables. One digital logistics network.
Unified Flutter mobile app
Single Flutter 3.x codebase serving four roles with dynamic, RBAC-driven UI adaptation — Customer, Transporter, Driver, and TransDriver each get a purpose-built experience from one app.
Milestone wallet payment system
50% advance on load acceptance, 50% on delivery confirmation — automated via Razorpay with full transaction audit trail, TDS consent workflows, and configurable commission logic.
Intelligent 50 km load matching
Google Maps SDK integration with proximity-based load discovery — transporters and drivers see available loads within a 50 km radius in real time with route and pricing estimates.
Admin command centre
Built on Directus 10.x — user verification, RBAC templates, commission configuration, proposal comparison, wallet oversight, real-time KPI dashboards, and full audit trail logging.
Multi-channel notification & OTP engine
Novu push notifications coupled with Twilio OTP verification and WhatsApp Business API alerts — ensuring critical load status updates reach users instantly across any device.
PHASE 2 ROADMAP
What's planned next.
Phase 2 features — planned based on Phase 1 performance